Form for nomination for membership of the Advisory Council

Responsibilities of Patient Consultant

1. They share ideas and information about experiences so that others can learn from them.

2. They act as patient representatives and raise their voices.

3. They reflect the needs of the community and its perception of hospital services.

4. They respect the views of others.

5. They speak comfortably and openly in a group.

6. They interact well with different people.

7. They attend meetings on time.

8. They carry out the tasks and activities assigned to them.

9. They keep all discussions confidential.

10. They work as active members in the hospital committees and in its activities.

To participate, click on the registration link in the registration form for membership of the Advisory Council, or go to the headquarters of the Innovative Marketing Center for Patient and Community Centered Care.

Patient and family experience questionnaire in outpatient clinics

Questionnaire of the experience of the patient and his family in the internal departments

Questionnaire of the experience of the patient and his family in the emergency department

The Innovative Marketing Center is one of the special units affiliated with the University Children's Hospital, which is concerned with developing and innovating health services and products through the hospital's departments and units and marketing them to achieve health care for the Egyptian child community and sustainable health development and activating the role of the hospital as an integrated specialized expertise house that participates in studying the community's problems related to the child, through working in the fields of scientific, technical and applied research and organizing programs, training courses and health marketing campaigns in addition to providing technical consultations in all fields and providing solutions to their problems.

The center was established In 2021.

Vision:

The Center for Innovative Health Marketing seeks to place the University Children's Hospital on the map of global health developments and make it a model to be emulated locally, regionally and globally.

Message:

Providing distinguished health services through a stimulating environment and effective partnerships to meet the needs and desires of the Egyptian child community to create a general value for services by diversifying and creating health services and the best use of modern marketing strategies.

Objective:

1. Enhancing patient-centered healthcare and improving patient experience.

2. Enhancing optimal utilization of hospital resources.

3. Motivating staff to be creative and innovative based on patient healthcare.

4. Enhancing emotional communication with patients and their families.

5. Enhancing digital communication with the child community (patients - healthy).

6. Encouraging investment and increasing the participation rate of the public and private sectors.

 The Center's Administrative Team:

Prof. Ashraf Al-Sharqawi    General Manager of the University Children's Hospital

Prof. Endocrinology and Diabetes

Assistant Professor Dr. Mayada Sabry      Deputy Director General of the University Children's Hospital

Prof. Infectious Diseases

Prof. Noha Tharwat     General Supervisor of the Innovative Marketing Center

Prof. Neurology

Dr. Wafaa Abu Suleiman Muqbil    Administrative Officer of the Marketing Center Innovation

Master and PhD in Business Administration, Marketing Specialization, Mansoura University

Engineer. Abeer El-Sayyid El-Bishbishy   Digital Officer

Ms. Rania Abdel Hakim Zaki                     Patient Experience Coordinator

Nurse. Ayat Al-Mutawali                            Patient Experience Coordinator  

Nurse. Soma Fayed                                 Patient Experience Coordinator      

Mobile: 01103139009

Email: imc1032007@gmail.com