Patient Rights

Recognizing that each patient is an individual, stand-alone and has its own needs of health care, seeking Hospital Beds pediatrics at the University Children's Hospital to provide full health care needed by the patient and respond to the demands and needs of patients with respect to the service and to the extent offered potential hospital. The rights of the patient is the main objective of the hospital is trying to achieve the fullest

Access to Care:

  • Should not deprive the patient of appropriate care on the basis of race, religion, customs, color, nationality or origin, sex, age or disability or marital status, source of income or type cover treatment costs.
  • All patients will receive equal medical treatment for the same diagnosis and health care needs.
  • Patient has the right to claim additional care in the event of disability, such as wheelchairs or so, and to compensate for his disability


  • The patient will be treated with due respect and full appreciation for his dignity and independent personality, including privacy in treatment and personal care, especially for patients with special needs.
  • The patient would not be subjected to any kind of physical abuse or psychiatric also will not be allowed to treat the patient inappropriately by anyone.
  • Safety and Security:
  • A patient has the right to expect the best possible level of safety with regard to the hospital environment and behavior in medical procedures. As well as protect the patient, regardless of his age group from exposure to harassment, violence or abuse, it also provides special protection for hospital newborns through the application of best security and safety standards applicable in this regard.


  • Patients will be notified in the form of verbal full rights and responsibilities and the consequent results.
  • The patient will be notified about his state of health, and authorized staff to provide service.
  • The patient will be notified about the financial obligations that can be identified in advance and may be added to it later from services that may be the need for treatment.
  • The patient will be notified honestly in the case where the needs exceed the potential of hospital care.


  • You must be patient freedom of communication to any person or to accompany him or meet him privately, including family and friends, within the limits of respect for the rights of others in specialized place of visit.
  • Translators are also provided to the patient if he could not understand the language spoken by the person who cared for him.


  • A patient has the right to be his personal privacy and should have the right to visit or not preference.
  • A patient has the right to be interviewed and examined separately or choose a companion present during physical examinations.


  • Must obtain written consent from the patient before filming (especially facial imaging).
  • Must ensure confidential handling of all patient data in medical file by not discuss his statements in front of others with respect to such data and not to disclose his name when talking about any information related illness.
  • A patient has the right to obtain a medical report.
  • Must obtain written authorization from the patient before giving any information on the current status of any person.

Approval or Rejection Therapy:

  • The patient has the right to make decisions regarding care of based on information obtained from the employee to provide the service includes information on the procedure to be taken and the potential risks and benefits and additional actions that may be necessary to take the long-term consequences and risks that may result from lack of access to treatment and roads possible alternative therapeutic and available, including the option of treatment is not available at the hospital.
  • If the patient's or his parent mental state allows him to take these decisions, as well as from the patient's right to refuse treatment and to be notified of the medical consequences of such refusal.

Alternative Decision:

  • A patient has the right to notify the health care provider has his decision already taken care of with respect to health and which should be operational in the case of the loss of the ability to make a decision.
  • Upon entering the patient to the hospital, have a right to appoint a substitute person is taking care of the decisions regarding health on his behalf within the limits permitted by the system, so if you do not have the ability to make a decision.

Complaints and Questions:

  • A patient has the right to be informed regarding the path of his complaint.
  • A patient has the right to lodge complaints in Madhmahddh according to the hospital system in relation to any form of care or service without being subjected to any restrictions or interference, coercion or discrimination.
  • As well as the patient has the right to be reviewing the complaint in a timely manner and in a fair and receiving a response to resolution reached the hospital on his complaint.
  • Patient has the right to ask questions and receiving answers accordingly.


Patient should not be exposed to pharmacological and physical restrictions only if doctors believe that this action is necessary to protect the patient or for the protection of others have told doctors in writing and under the supervision of an integrated medical and continuous for a specific period of time.

Conversion or Exit:

  • Must be converted or the patient out of the hospital after a suitable plan to get out for medical reasons only.
  • The patient must be notified of the reasons for the conversion and the actions taken to facilitate the conversion process.

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Contact Data

60 Al-Gomhoria Street, Children's Hospital, Mansoura University, 35516

  02+ (050) 2200207 - 2200204

  02+ (050) 2200206 - 2238673

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